Resources for Choosing the Right Workwear

Browse our guides on safety standards, fabric care, and gear maintenance. Whether you are outfitting a new crew or replacing worn-out boots, these pages will help you find the information you need and decide what to read next.

Resources desk

Direct lines for gear questions and archive help

Whether you need help locating a past issue, verifying a compliance detail from a review, or want to suggest a product category for future testing, the editorial office is open during business hours. Call or write and we will route your query to the right person.

Office hours

Monday – Friday
08:00 – 17:00
Saturday
09:00 – 13:00
Sunday & public holidays
Closed

Visit

631 Van Rooyen Alley Suite 104
Solomonsmouth, KZN 5689

Courier deliveries and walk-in archive requests are received at this address.

Call

0212164314

For product return queries, press 2. For editorial submissions, press 3.

Email

info@fxdworkwearonline.com

Include your order or membership number for faster handling.

Channels for specific requests

  • Archive lookup — request a past issue or specific product review from the library.
  • Compliance clarification — ask about SANS standards or FR ratings mentioned in articles.
  • Testing suggestions — nominate a boot, vest, or coverall model for field trials.
  • Corrections — report an error in a published guide or comparison table.

Related Reading

Continue Through the Archive

Field notes, compliance briefs, and fabric comparisons that pair with the guides above.

Compliance

High-Vis Vests: What the New SANS Standards Mean for Your Crew

A breakdown of the updated SANS 1397 specification, including minimum reflective area and background material performance.

Read the brief
Fabric Tech

Flame-Resistant Coveralls: Cotton, Nomex, or Modacrylic

How treated cotton, aramid blends, and modacrylic compare on thermal protection, comfort, and laundering requirements.

Compare fabrics
Field Test

Steel-Toe vs. Composite Toe: A Three-Month Site Trial

Six boot models tested on concrete pours and steel framing, scored for slip resistance, comfort, and toe protection.

See the results

Support desk

Help when the gear question gets specific

Whether you are comparing FR fabric ratings, checking SANS compliance for a new tender, or trying to find the right boot for wet concrete work, the FXD editorial team answers directly. No call centres, no scripted replies — just people who read the same standards and field reports you do.

Email the editors

Send your question about a specific product review, a fabric comparison, or a compliance detail. Attach photos of worn gear or labels if you want a second opinion on whether something is still serviceable.

info@fxdworkwearonline.com

Call the support line

For urgent questions about a shipment, an order issue, or a bulk enquiry for a crew, the phone line is open during business hours. Have your order number or company name ready.

021 216 4314

Visit the warehouse office

If you are in the KZN region and want to inspect fabric swatches or try on sample sizes before placing a bulk order, the Solomonsmouth office is open for walk-ins by appointment.

631 Van Rooyen Alley Suite 104
Solomonsmouth, KZN 5689

Response times and what to expect

Email queries are answered within one business day. Product comparison questions that require digging through test reports or standards documents may take up to 48 hours. Phone support is available Monday to Friday, 08:00 to 17:00 SAST. Bulk and corporate enquiries are routed to the same desk, so you are not bounced between departments.

Quick reference

  • General product questions — same day
  • Compliance and standards research — 48 hours
  • Bulk orders and corporate accounts — 24 hours
Before you write in, check the archive: Common questions answered Full contact details
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